Compassion in World Farming International is a leading global organisation dedicated to ending factory farming worldwide. We were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, we have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe.
Our approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. We are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.
Our international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and our six other fundraising markets in the USA and Europe.
Location: Compassion in World Farming HQ, Godalming, Surrey, UK (Hybrid - 2 days in the office per week)
Job Type: Permanent, Full-time (37 hours per week)
Department: Global Fundraising / CRM
About the Role:
As our Senior CRM Administrator, you’ll play a vital role in ensuring Compassion’s Salesforce system operates seamlessly and meets the needs of our diverse teams. You’ll be responsible for developing Salesforce, to support critical organisational activities, particularly within fundraising, while ensuring data accuracy and integrity. By managing integrations with third-party systems and internal tools, you’ll help increase the efficiency and effectiveness of our CRM system.
This is a highly collaborative role, which requires you to work closely with teams across the organisation, including Fundraising, Digital, and International colleagues. You’ll provide expert guidance on how best to utilise Salesforce, troubleshoot high-level system issues, and produce essential dashboards and reports to inform decision-making. As a key contributor to our Global Fundraising Directorate, your work will have a direct and meaningful impact on the success of our campaigns and donor relationships worldwide.
About You:
To succeed in this exciting role, you will need to have proven experience in managing Salesforce or a similar CRM system. Previous experience within an NGO or fundraising environment would be desirable, but not essential. You’ll need to be comfortable working with complex data and have a strong understanding of how to maintain data integrity across multiple platforms. You will need to have the ability to identify user needs, and deliver practical solutions, that ensure the system supports all teams effectively.
You will need to have excellent communication skills, which allow you to work collaboratively across teams and regions, helping others to use Salesforce to its full potential. With a keen eye for detail, and a problem-solving mindset, you’ll enjoy working on system improvements and integrations, ensuring the CRM runs smoothly and efficiently.
Why You Should Apply:
This role gives you the chance to directly impact Compassion’s mission to end factory farming by 2040. You’ll optimise Salesforce to support global teams, contributing to strategies that drive our work for animal welfare and sustainable food systems.
Closing date: Monday, 20th January 2025
1st stage interviews (Teams): Week commencing 27th January 2025
2nd stage interviews (In person): Week commencing 3rd February 2025
No agencies please.
Compassion in World Farming International is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and experience, and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
To comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.